Shipping Policy – Neemsar
At Neemsar, we are committed to delivering your order safely and efficiently to your doorstep. We carefully pack every order to help ensure that your products reach you in good condition.
Order Processing
- Orders are generally processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive the available shipping and tracking details through your registered contact information.
Delivery Time
Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.
Delivery timelines may vary for:
- Remote or rural locations
- Areas with limited courier coverage
- Weather conditions
- Public holidays
- Natural calamities
- Courier or transportation delays
- High-volume sale periods
The estimated delivery date provided at checkout or through tracking is indicative and may change due to circumstances beyond our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
From time to time, Neemsar may offer free shipping or promotional shipping offers on selected products, orders, or locations.
Order Tracking
Once your order has been dispatched, you may receive a tracking number or tracking link.
You can use the tracking details to check the current status and estimated delivery of your shipment.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, PIN code, mobile number, and other required details while placing an order.
Neemsar will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate customer information.
If an order is returned to us due to an incorrect address, repeated delivery failure, refusal to accept the parcel, or other reasons attributable to the customer, additional shipping or re-shipping charges may apply.
Delayed Delivery
While we make every effort to deliver orders within the estimated timeframe, delivery delays may occur due to circumstances beyond our control.
If your order is significantly delayed, please contact our customer support team with your order number so that we can assist you.
Damaged Package
If your package appears to be damaged, tampered with, or opened at the time of delivery, we recommend that you do not accept the shipment, wherever possible.
If you receive a damaged product, please contact Neemsar customer support as soon as possible and provide clear photographs/videos of the package and product for verification.
Cash on Delivery (COD)
For COD orders, payment must be made to the delivery executive at the time of delivery.
Customers are requested to keep the required amount available to avoid delivery failure.
Shipping Locations
Neemsar currently delivers to serviceable locations across India, subject to courier availability and PIN code serviceability.
Contact Us
For any questions regarding shipping, delivery, or order tracking, please contact our customer support team with your order number.
Neemsar
Pure Goodness, Naturally.