Shipping Policy
We strive to ensure that your orders of honey, rich ghee, natural oils, and wholesome seeds are delivered safely, quickly, and in perfect condition.
Order Processing
- All orders are processed within 1–3 business days after confirmation
- Orders are not processed or shipped on Sundays or public holidays
- Once your order is shipped, you will receive a confirmation with tracking details
Shipping Time
- Delivery timelines may vary depending on your location:
- Local/Metro Cities: 2–5 business days
- Other Locations: 4–8 business days
- Delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- Free shipping may be offered on selected orders or promotional periods
Packaging
- All products are securely packed to prevent leakage, contamination, or damage during transit
- Special care is taken for fragile and temperature-sensitive items like honey and ghee
Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS
- You can use these details to monitor your shipment status in real time
Delivery Issues
- If your order is delayed, lost, or arrives damaged:
- Please contact us within 48 hours of delivery
- Provide order details and clear photos (if applicable) for quick assistance
Incorrect Shipping Information
- Please ensure that your shipping address and contact details are accurate
- We are not responsible for delays or losses caused by incorrect or incomplete address details
Customer Support
For any shipping-related queries, reach out to:
infoneemsar@gmail.com